Garmin dc40

[wes721]

Has any one got any help from garmin to fix these collars.They tell me it's the collar,if you call back the next guy will tell you it's the astro 220. I HAVE FOUND THE PROBLEM, AFTER NEW antenna 3 weeks ago lost signal at at all yards just when on the dog. i cut one of the antennas open and found broke wire in it, put new antenna on works great. this is antenna #4.

[S.R.Patch]

Theys some fellers over on the hunted hare board been through all this, seems theys updates and up-loads you gotta do, it's over my head but if you go read what they been through and what they did to straighten things out, it might help you figure out yur problem.
Best-o-luck with this Hi tech beagle stuff...

[wes721]

btt

[Bryan]

What is it doing?

[FrancoMo1678]

i just got a brand new unit and dc40 collar , hooked it up and it already showed an update for the dc40 collar , mine has worked fine . go to garmin.com and dowload garminwebupdater to do it !

[wes721]

i have done all the upgrades. all i get is lost signal at 50yards 100,150, have talked garmin one says one thing.call back next guy says something else.

[AprilD]

did you update the collar itself too, not just the handheld held unit?

I just got a new dc40 collar back from garmin. My old one died out of the blue. I called them and they had me send it to them and within 12 days they sent me another collar back. I was very happily surprised.

[wes721]

did the update on all 3 collars same thing ,and same run around from garmin. anyone else with this,help!!!!!

[Bellmorekennels]

i had same problems ang did all downloads, sent back to amazon,and got dc30,love them never lost signal yet

[Bryan]

Sounds like the collars are bad and need to send back. I had a 40 when they first came out. It lost signal 5 times in 2 weeks and never picked back up. I bought it from Cabela's and sent it back to them for a dc 30. I knew the 30's at least worked. The dude at Garmin told me they lost signal when the dogs swam the creek. I told him the coon hound guys are going to be pissed then. I have changed antenna's on my dc 30 collars because they went bad, got ultra tuff antenna's from Bright Eyes company and they have better distance now.

[DIXIEDOG]

I have changed antenna's on my dc 30 collars because they went bad, got ultra tuff antenna's from Bright Eyes company and they have better distance now.

What kind of distance increase did you see with the Bright Eyes antenna beyond what the Garmin one had when new? I've seen from approx 650-800 yds before I lose my signal, I'm wondering if I'd gain much if anything with the Bright Eye antenna.

[HD Ultra]

I have done the update on the handheld (Astro 220) but how do you do the update on the actual collar (DC 40)?

[Bryan]

The signal seems to hold better without losing it with the other antenna. These antenna's are probably about 5 inches longer than the stock Garmin.
To update the collar, plug the handheld into the computer, go to dog list, high light the collar you want, hit enter, show info, menu, sub menu, upgrade dog unit. Hopefuly that can make sense for you, those are the notes I had wrote down.

[HD Ultra]

Thanks Bryan, I will give it a try

[HD Ultra]

Quite a process with 7 collars, thanks Bryan.